Last updated: October 28, 2025

This Privacy Policy describes how Gear2peer ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.gear2peer.ca (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a new "Last updated” date.

2. How We Collect and Use Your Personal Information

We collect personal information from you and about you in order to operate our Services, fulfill transactions, and improve user experience.

We may use your personal information to:

- Provide, maintain, and improve our Services.

- Process your orders and payments.

- Communicate with you about your account, transactions, and support inquiries.

- Send you marketing and promotional content (if you’ve opted in).

- Detect and prevent fraud or unauthorized activity.

- Comply with legal obligations.

3. What Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

Information You Provide Directly

This may include:

- Contact details (name, address, phone number, email)

- Order information (billing address, shipping address, payment confirmation).

- Account credentials (username, password, security questions)

- Shopping activity (items viewed, cart contents, wishlist)

- Customer support details (messages or inquiries you send us).

You may choose not to provide certain information, but this may limit your ability to use specific features of the Services.

Information Collected Automatically

We automatically collect technical data about your interactions with our Site, including:

- Device and browser information.

- IP address and general location.

- Network information and connection type.

- Usage details such as pages visited, time spent, and actions taken.

We use cookies and similar technologies to collect this information, improve site performance, and analyze usage patterns.

Information from Third Parties

We may receive information from third-party partners who assist us in operating the Site, processing payments, managing marketing campaigns, or providing analytics.

Any data we receive from these partners is treated in accordance with this Privacy Policy.

4. Cookies

We use cookies and similar technologies to:

- Enable core site functionality.

- Remember user preferences and settings.

- Analyze traffic and usage trends.

- Personalize your browsing experience.

You can control or disable cookies in your browser settings, though some site features may not function properly without them.

5. How We Disclose Personal Information

We may share your personal information in limited circumstances, including:

- Service providers: Companies that help us with website hosting, payment processing, order fulfillment, marketing, or analytics.

- Business partners: For purposes of joint promotions, advertising, or customer support.

- Corporate affiliates: Within our business group to operate and support our Services.

- Legal compliance: When required by law or to protect our legal rights, users, or others.

- Business transfers: In connection with mergers, acquisitions, or sale of assets.

We do not sell or rent personal information. We also do not use sensitive personal information to infer characteristics about you.

6. User-Generated Content

You may post reviews or comments on our Site. Information shared in public sections may be viewed by anyone. Please avoid posting personal or sensitive information in public areas.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

8. Security and Retention of Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute protection.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Gear2peer

Website: www.gear2peer.ca